Contact UNIBAY

Our UK-based team is here to help with sales advice, order updates, technical guidance, and aftercare. Choose the channel that suits you best.

Phone

Call us on 0333 555 0190 (standard UK rate, included in most call plans).

  • Monday to Friday: 9:00 AM – 6:00 PM
  • Saturday: 10:00 AM – 4:00 PM
  • Closed Sundays and UK bank holidays

Email

  • General & sales: support@unibay.com
  • Technical support: techsupport@unibay.com
  • Returns & warranty: returns@unibay.com
  • Business & education: sales@unibay.com

What to have ready

To help us assist you quickly, please have your UNIBAY order reference (format UB-XXXXXXXX) and the email address used at checkout to hand. For technical faults, a short description of the issue and any on-screen error messages speeds up diagnosis.

Registered address

UNIBAY Custom PC Systems, Integration Centre, United Kingdom. Email response times are typically within one business day; phone is fastest for urgent hardware faults.